WHY DIDN’T I RECEIVE AN ORDER CONFIRMATION EMAIL?

Probably because it got caught in your spam filter. Check your spam/junk folder. Still can’t find it? Email us at ivanmaksimovic19@yahoo.com and we’ll confirm for you that we received your order and re-send your order info.

CAN I MAKE A CHANGE TO AN ORDER I ALREADY PLACED?

Maybe. It depends on how far through the system your order is. Email us ASAP at ivanmaksimovic19@yahoo.com. In the subject line put “Order Change Request” and include the following information: Your order number, name you used when ordering, the email address you used to place the order and what you would like to change. We’ll get back to you and let you know what we can do.

I RECEIVED THE WRONG ITEM OR A DEFECTIVE ITEM. WHAT DO I DO?

If it appears the box and item were damaged by the carrier during transit, please see our Shipping Information section for instructions. All items are inspected before they leave our warehouse and packaged to arrive in good condition.

If you simply received a incorrect item or it appears to be defective, please contact us asap so we can fix the problem. Please email ivanmaksimovic19@yahoo.com with your order number and what is wrong and we’ll take care of it right away.

I RECEIVED THE WRONG ITEM OR A DEFECTIVE ITEM. WHAT DO I DO?

If it appears the box and item were damaged by the carrier during transit, please see our Shipping Information section for instructions. All items are inspected before they leave our warehouse and packaged to arrive in good condition.

If you simply received a incorrect item or it appears to be defective, please contact us asap so we can fix the problem. Please email ivanmaksimovic19@yahoo.com with your order number and what is wrong and we’ll take care of it right away.